Help

General

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Are your servers in a data-center?Are your servers in a data-center?112019-02-01
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Does Puzl provide virtual machines or cloud instances?Does Puzl provide virtual machines or cloud instances?112019-02-01
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Is it safe to use namespace in a shared cluster?Is it safe to use namespace in a shared cluster?212019-02-01
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Is Puzl a provider of managed Kubernetes clusters?Is Puzl a provider of managed Kubernetes clusters?312019-02-01
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What does pay-per-pod mean?What does pay-per-pod mean?412019-02-01
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Will my applications be running on separate virtual machines?Will my applications be running on separate virtual machines?512019-02-01

Payments

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Can I top up my account via SEPA or SWIFT?Can I top up my account via SEPA or SWIFT?112019-02-01
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How do you round amount of monthly invoice?How do you round amount of monthly invoice?112019-02-01
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How often do you charge my debt?How often do you charge my debt?212019-02-01
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How often do you send me invoices?How often do you send me invoices?312019-02-01
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Is my pod fully billed if one of its containers constantly fails and restarts?Is my pod fully billed if one of its containers constantly fails and restarts?412019-02-01
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I want to rent a GPU for 3 months or more, do you have discounts?I want to rent a GPU for 3 months or more, do you have discounts?512019-02-01
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Since what moment my pods and volumes are billed?Since what moment my pods and volumes are billed?612019-02-01
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What happens if I exceed the credit limit?What happens if I exceed the credit limit?712019-02-01
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What is free credit?What is free credit?812019-02-01
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Why does Puzl work on a pre-paid model?Why does Puzl work on a pre-paid model?912019-02-01

Resources

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Can a volume be mounted to more than one Pod?Can a volume be mounted to more than one Pod?112019-02-01
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Does Puzl provide shared or exclusive CPU cores?Does Puzl provide shared or exclusive CPU cores?112019-02-01
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How many bytes in your megabyte and gigabyte?How many bytes in your megabyte and gigabyte?212019-02-01
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Pod Quality of ServicePod Quality of Service312019-02-01
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What does Pod status mean?What does Pod status mean?412019-02-01
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What does Volume status mean?What does Volume status mean?512019-02-01
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What is Container File System (container-fs)What is Container File System (container-fs)612019-02-01
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What is PodWhat is Pod712019-02-01
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What is the difference between container-fs and volume?What is the difference between container-fs and volume?812019-02-01

Restrictions

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Environment variablesEnvironment variables112019-02-01
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Kubernetes labelsKubernetes labels112019-02-01
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What if uncompressed image size exceeds allowance?What if uncompressed image size exceeds allowance?212019-02-01

Technical issues

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Access a container’s shell without SSHAccess a container’s shell without SSH112019-02-01
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Adding SSH key after my Pod is createdAdding SSH key after my Pod is created112019-02-01
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Execution of a Pod with a git repositoryExecution of a Pod with a git repository212019-02-01
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How can I install packages inside the Pods created with my git repository?How can I install packages inside the Pods created with my git repository?312019-02-01
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How to Use Private Docker Images from Docker HubHow to Use Private Docker Images from Docker Hub412019-02-01
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I see "Did not receive identification string" messages in the logs of SSH Pod, created by PuzlI see "Did not receive identification string" messages in the logs of SSH Pod, created by Puzl512019-02-01
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Outbound connections on what ports are allowedOutbound connections on what ports are allowed612019-02-01
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Running container under root userRunning container under root user712019-02-01
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What is the current directory when I run a Pod with a git repo?What is the current directory when I run a Pod with a git repo?812019-02-01
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Which user is set for container in PuzlWhich user is set for container in Puzl912019-02-01

Troubleshooting

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I cannot access my Pod by SSHI cannot access my Pod by SSH112019-02-01
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I cannot create a resourceI cannot create a resource112019-02-01
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My Pod failed instantlyMy Pod failed instantly212019-02-01

If you didn't find an answer to your question, please contact our support team by support@puzl.ee. We usually answer within 24 hours.